Delivery & Returns

Delivery & Returns Information

Rainbow Chalk Markers offer a reliable following day delivery service. Delivery is free of charge for all orders of £50 and over, excluding VAT. All orders of less than £50 will have a calculated delivery charge added to the order.

Delivery Times

For any orders outside England, Scotland and Wales, please call the customer service team on 01279 424491 for more information.

For orders placed by 3pm Monday to Friday, are aimed for 2–3 working days delivery between the hours of 9am and 5pm. For International shipments we aim for 10–15 days delivery.

Returning a Product

All returns should be reported to Customer Services on 01279 424491. Please note that notification of goods to be returned must be made within 7 days from delivery date otherwise such returns cannot be accepted.

Shortages or Damaged Products

All shortages & damages should be reported to Customer Services within 3 days from delivery date.

Cancelling an Order

To cancel an order, you must contact a customer service representative immediately, either by email or telephone and they will give you further information.

Contact Details

Address: Unit 4 Harold Close, Harold Road Harlow, Essex CM19 5TH
Customer Services Telephone: 01279 424491
Customer Services Fax: 01279 424494
Customer Services Email: support@rainbowchalk.com

News and Updates

Rainbow Chalk Paint – What Sets Us Apart?

After a recent Daily Mail article referencing some complaints by professional decorators about chalk paint, we thought it would be a good time to highlight what makes Rainbow Chalk Paint special! Rainbow’s Pledge To Please… Continue Reading Rainbow Chalk Paint – What Sets Us Apart?

DIY Shabby Chic Coffee Table Idea

Pinterest is great for interior design ideas – especially anything Shabby Chic. But with Pinterest inspiration often comes elbow grease and a long list of craft supplies… We’ve got a more realistic, budget friendly DIY… Continue Reading DIY Shabby Chic Coffee Table Idea

5 Modern Shabby Chic Bedroom Design Ideas

Forget crochet blankets and pastel floral prints. The Shabby Chic trend has made a new and improved comeback over recent years. Think minimalist, crisp colours and natural textures. Below are a few modern Shabby Chic… Continue Reading 5 Modern Shabby Chic Bedroom Design Ideas